Salisan is an AI-native clinic management platform for healthcare practices in the Netherlands, Germany and the United States. Our mission is to give clinicians their time back: one workspace for the whole practice, where AI takes on the paperwork and the clinician stays in charge of care. Practices trust us with their patients' health data, so protecting it is part of the product.
Your data stays in its region. Customer Data for practices in the Netherlands and Germany is stored and processed in AWS eu-central-1 (Frankfurt, Germany), and for US practices in AWS us-east-1 (Northern Virginia), including backups. AI for practices in the Netherlands and Germany runs on Melious in the European Union, which holds prompts and outputs only in memory. AI for US practices runs on Fireworks AI under a business associate agreement, with zero data retention.
You stay in control. Salisan processes patient data only as your processor, on your instructions, under our data processing agreement (our business associate agreement in the US). The server checks organisation and patient access on every request, and every access to patient data is written to a tamper-evident audit trail.
Encrypted in transit and at rest. TLS 1.2 or higher in transit, AES-256 at rest with AWS KMS, and encrypted backups kept for 35 days.
Clinicians decide. AI features draft notes, letters and answers. Your clinicians review the output and make every clinical decision.
A managed security programme. We run our information security management system to ISO/IEC 27001:2022 and track GDPR and HIPAA requirements alongside it, with approved policies reviewed every year. We are not yet certified, and we will publish certificates here when they are issued.
Report a security issue to security@salisan.com. Questions about privacy or your data go to privacy@salisan.com.